FREQUENTLY ASKED QUESTIONS (FAQ)

FREQUENTLY ASKED QUESTIONS

Is this a pre-order?

No. This release is in stock and ready to ship. Orders will be processed and shipped after purchase.


Can I buy the jacket or pants separately?

Yes. Each piece is available for individual purchase.

  • Jacket: $120
  • Pants: $95
  • Full Suit: $185

When will my order ship?

Orders are ready to ship and will be processed as quickly as possible.

VIP/SMS customers receive next-day shipping.


Will I receive tracking?

Yes. Tracking information will be emailed once your order has shipped.


What sizes are available?

Please refer to the product page and size chart for current size availability.

We strongly recommend reviewing the size chart before placing your order.


Can I change my size or shipping address after ordering?

Please contact us as soon as possible if you need to make a change.

Once an order has been processed or shipped, changes may no longer be possible.


Is this a limited release?

Yes. This is a limited run with a limited quantity available.

Once the available inventory is sold, the release may not be restocked in the same form.


REFUND & RETURN POLICY

Are all sales final?

Yes. ALL SALES ARE FINAL.

We do not accept returns or exchanges due to sizing, change of mind, or buyer's remorse.

Please review the product details and size chart carefully before purchasing.


What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

We will review the issue and determine the appropriate resolution.


Contact

For questions regarding your order or our policies, please contact:

support@paidtimeoff.com